A digital product is a #system where #tech delivers direct #value to customers, without any human (from #operations) involved in the process.

The product is a set of machines, where each #machine does a task within the whole service, and usually the output of that machine is the input for another one (like #piping in unix).

Related terms: Product Development Service Information Architecture

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What is a digital product company?

Since I've been talking a lot about the digital product lately, here's my definition of what a digital #product is in a #service company (aka the product), versus a people-lead service (aka the operations or OPs). read more →

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